Anthony Lopez

“I’d rather see a sermon than hear one any day;”

Resume

Anthony Lopez
New York/New Jersey
&alopezmail&@&gmail&.&com (remove the &)

Summary of Qualifications:

  • Network, Linux and Windows systems architect and administrator, with 15 years of experience, specializing in high availability server and database architectures.
  • Corporate IT director (10 years experience) managing all technical infrastructure, incident, problem and change management.
  • Experience managing teams, leading projects, disaster recovery, writing budgets, procuring vendors, and negotiating contracts.

Technical Skills:

High Exposure: Windows, Red Hat, CentOS, MySQL (Architecting Master/Slave), Apache, Amazon EC2, LVM, NFS, Trac (wiki & tickets), Nagios, NetBackup, MS Office, VMware WS, Symantec AV, Postini

Some Exposure: Perl & Shell Scripting, Squid, VsFTP, Dovecot, Spam Assassin,  Infrant & Promise NAS, S3, Cisco 7200/3640 routers, ASA/PIX firewalls, Veritas VCS & VFS, Squid, Oracle, SQLite, IIS, Exchange 2k3, Active Directory, Subversion,Group Policy, SQL Server,  Memcached, Bind, Samba, Munin, Cacti, Sendmail, Postfix, Blackberry Enterprise Server, WSUS, RAS/VPN, EMC cx-500 SAN, Dell DAS, DNS

Professional Experience:

Senior Director of IT, Tourneau
4/2014 – present

Manage team responsible for IT infrastructure and operations. Responsible for improving IT service availability and reliability, improving our IT security posture, and negotiating contracts to reduce cost. Introduce IT service management with a focus on Incident, Change and Problem management.

Systems Architect, Oddcast
4/2013 – 4/2014

Provide infrastructure design architecture to support new media/marketing web and mobile applications and improve performance on existing platforms.

Senior Incident Manager, Morgan Stanley
7/2010 – 4/2013
Global Service Manager for Change Management, Morgan Stanley
4/2011 – 4/2013

Managed major and severe impacting distributed infrastructure or data related incidents globally and ensuring the stability of the production environment. Global Service Manager for Change Management, responsible for defining and improving change management processes, in order to reduce risk and improve stability of the Firm’s infrastructure.

  • Member of a global team responsible for incident management, change management and risk management related to incidents and changes within the Firm’s IT and application infrastructures.
  • Provide management of major datacenter power downs including preliminary risk assessments, tools adoption and training.
  • Provide management and guidance related to incidents on technical conference and business update calls, preparing time sensitive communication, driving decision making for business resumption, minimizing business impact,.
  • Perform weekly formal post-incident reviews with business aligned IT teams.
  • Responsible for defining and improving processes for the department’s services to clients.
  • Review high risk changes, on a weekly basis, and host a review conference call with all infrastructure teams and application support groups in order to identify risk exposures due to conflicts or timing.
  • Responsible for the revamp of the Global Production Calendar which provides a calendar of planned business or infrastructure events and feeds change restrictions into the change management system.
  • Responsible for the revamp of the Firm’s Large Scale Change process which provides broad communication on significant changes.
  • Responsible for the Change Approval/Completion reporting which provides visibility into the status of changes at relevant checkpoints and in order to review the success of change management.

Director of Site Operations, CafeMom.com (CMI Marketing, Inc.)
1/2006 – 7/2010

Manage the operations team of 6 direct reports and directly support the engineering team of 15 developers.  Propose and implement new technology and establish policies to ensure efficient and secure operations to support a social network with 100MM page views per month.

  • Lead architect in designing website infrastructure.
  • Moved co-lo to a new facility which resulted in $180,000 in annual savings.
  • Setup Amazon EC2 servers for scaling our image server processing.
  • Setup website development environment using Subversion, Apache, and Samba.
  • Moved Sun and Oracle servers to an open source platform utilizing LAMP resulting in reduced costs.
  • Setup EMC cx-500 SAN to replace Sun A500 SAN.
  • Wrote custom scripts for monitoring email provider deferral and blocking, admin task automation, and others.
  • Setup data warehouse using EMC cx-500 SAN and LVM.
  • Wrote custom tools for automating MySQL backups and archiving with merge tables.
  • Moved system and network monitoring from WhatsUpGold to Nagios.
  • Setup Munin and Cacti to analyze resource trends and suggest improvements.
  • Implemented functional partitioning in MySQL to meet website and storage requirements.
  • Setup Memcached to offload read traffic from our database servers.
  • Setup Citrix Presentation server to support 3 regional sales offices.
  • Maintain the co-lo with responsibility for network architecture and operating performance.
  • Implemented disaster recovery operation procedures.
  • Moved network operations to a managed service provider to free up staff resources.
  • Implemented VMware workstation for access to multiple OS/browser combinations for QA.
  • Set annual goals and expectations for operations team.

IT Manager, ClubMom.com (CMI Marketing, Inc.)
1/2004 – 1/2006

Managed IT staff of 6 direct reports and provided help desk support for 120 staff.  Ensured availability the company’s Cisco network, Nortel telephony, and Windows systems to support all business functions.

  • Replaced Nortel Symposium with Avaya Contact Call Center.
  • Implemented new hire and termination processes to ensure system, application, and network security.
  • Created a contract procedure to alert us of contract expirations and renewal dates which resulted in timely renewal negotiations and increased cost savings.
  • Implemented Postini to provide spam and virus protection which resulted in increased employee productivity.
  • Managed Symantec NetBackup for system backups, off-site backups, and disaster recovery.
  • Led the upgrade of all Windows NT servers to Windows Server 2003, Exchange Server 2003, and desktops to XP.
  • Migrated RT ticketing software to Trac.
  • Implemented Trac wiki for documenting system administration procedures, standard operating procedures, and knowledge base.
  • Successfully recovered company data from tape after a database crash while staying positive and keeping the team motivated.
  • Implemented communication policies to alert the company’s staff regarding pertinent IT operational activities.
  • Responded to escalated help desk issues and interacted with staff on all levels to help resolve IT-related issues.
  • Trained help desk staff on dealing with all support issues including application failures, PC & OS repairs, email assistance, installation of software, resolution of peripheral, and telecommunication problems.
  • Initiated an internship program to help support full-time IT staff resulting in higher overall team productivity.

IT Coordinator, ClubMom.com (CMI Marketing, Inc.)
1/2003 – 1/2004

Supported office IT systems for a staff of 150, including PCs, file servers, printers, ghosting, upgrades, and documentation.

  • Created MS Access database for asset management and reporting.
  • Trained users on techniques to speed-up their work on MS Office.
  • Organized moving the company’s offices and IT to a new location.

Systems Administrator, National Satellite Data
1/2001 – 1/2003

Managed all IT systems and provide support for a company of 15 employees, including webservers, printers, DNS, helpdesk, and PC’s.

  • Developed company’s and client’s websites using HTML and Flash.
  • Creating presentation materials.
  • Moved co-lo facility resulting in increased reliability and client satisfaction.
  • Moved company’s offices and IT to a new location.

Education/Training

University at Albany, State University of New York, Albany, NY
BA, Computer Science, December 2000
Red Hat Certified Engineer (RHCE), 2008

SANS Institute LAMP – “Secure Internet Presence” training
Interconnecting Cisco Network Devices training
Building Scalable Networks training
Mountain Lakes – Advanced Communication Training

Affiliations

National Eagle Scout Association, Eagle Scout 1994
New York MySQL users group

Additional Language Proficiency

Fluent in Spanish

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